Frequently Asked Questions

Find answers to common questions about our courier services.

Simply enter your tracking number on our homepage or tracking page. You will see real-time updates on your shipment's status and location.

We accept Bank Transfers and major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tron (TRX), USDT (ERC20), and USDT (TRC20). Visit our payment page for details.

Delivery times vary by destination. Local deliveries typically take 1-2 business days, while international shipments may take 3-7 business days. You will see the estimated delivery date when you track your shipment.

After selecting your payment method, you will see a form to enter your Transaction ID and upload a receipt. Our team will verify your payment within 24 hours.

Yes, all shipments include basic insurance coverage. Additional insurance options are available for high-value items. Contact our support team for details.

If your package is delayed, you will see updated tracking information. For lost packages, please contact our support team immediately, and we will initiate an investigation.

Frequently Asked Questions

How can I track my shipment?

What payment methods do you accept?

How long does delivery take?

How do I submit proof of payment?

Is my package insured?

What if my package is delayed or lost?